Change Of starting time

We reserve the right to change your starting time up to 15 minutes, we will let you know your starting time a 24 hours  your tour, through a reminder email containing the final starting time and all the information relevant for the tour.

Late arrivals

We can wait for you 5 – 10 minutes depending on the itinerary, if you don´t arrive on time we will mark the tour as “no show”  and you won´t be able to reschedule.

Insurance

The Company recommends that guests purchase travel insurance for their trip to cover cancellations, delays, and medical issues, etc. that might impact your ability to attend your tour. You agree that the Company is not liable for loss associated with any unforeseen event and all claims must be processed through the guest’s insurance company (and not the Company).

OTHERS

Miscellaneous expenses not included in tour price:

Telephone calls, room service, laundry, beverages other than those included with meals, excess baggage charges, other items of a personal nature, or medical costs, hospitalization, medical evacuation.

Trip Interruption, Cancellation Insurance, or Medical Evacuation:

Tour Refunds:

Upon cancellation of the transportation or travel services, where you, the customer, are not at fault and have not canceled in violation of the terms and conditions, if any, of the contract for transportation or travel services, all sums paid to Wonders of Mexico for services not received by you will be promptly refunded by Wonders of Mexico unless you otherwise advise in writing. No refunds will be made after tour begins. Refunds are not available for any part of the package tour that is provided but not used.

Tour Participants:

Health: Travelers should be in reasonable good health, since some activities include a considerable amount of walking. A companion able to assist the person must accompany any person who needs special assistance.

Vehicles:

Please note that there is no smoking while on board the tour vehicles.

Special Requests:

We will advise hotels of any special requests, such as double or king-sized beds, but we cannot guarantee all such requests because some hotels may have limited availability.

Disclaimer:

Wonders of Mexico does not assume any responsibility, nor shall they be liable for any loss, cancellation, cost, delay, irregularity, accident, injury or damage to person or property; damage, loss, or theft of baggage and personal effects arising from or in connections with such boat tours, airlines, hotels. On advancement of deposit to Wonders of Mexico the depositor agrees to the above stated terms and conditions.

Responsibility:

Wonders of Mexico and their agents act only in the capacity of agent for the passengers in all matters relating hotels, vendors transportation by airplane, club wagons, motorcar, taxi, animals, steamship, boat or others means of transportation described in the additional travel itinerary and as such agent for the passengers, do not assume any responsibility nor shall they be liable for any loss, cancellation cost, delay, schedule changes, or irregularity caused by cancellations, overbooking, strikes of airlines or ground service operators, labor disputes, mechanical breakdown, nor for accident, injury or damage to person or property, damage, loss, or theft of baggage and personal effects arising from or in connection with such hotels, vendors, transportation, or airlines, nor any of the above caused by sickness, quarantine, strikes, acts of terrorism, wars, force majeure, government restraints, acts of God, or due to the fault or negligence of any company or person entrusted with any of the above services of from any cause whatsoever, nor for actions of any other travelers. Reasonable changes in itinerary may be made where deemed advisable for the comfort and well-being of passengers. On full payment tour members agree to be bound by the above terms and conditions.

Trip organizer is likewise not liable for loss or consequences due to any of the above.

Release of liability

In addition, I acknowledge that I have voluntarily applied to participate in the tour designated on this application. I do so with the knowledge of the risks and dangers involved, including but not limited to:

  1. Negligence in the conduct or arrangement of this trip in any respect from inception to completion;
  2. Physical exertion for which I am not prepared;
  3. Forces of nature;
  4. Transportation failures whether by subway, bus, car, by foot, or by any other conveyance;
  5. Consumption of alcoholic beverages;
  6. Risks associated with food or impure water;
  7. Food poisoning;
  8. Civil unrest; terrorism;
  9. Criminal activity;
  10. Accident or illness without access to means of rapid evacuation or availability of medical supplies or services;
  11. The adequacy of medical attention once provided;
  12. Damaged, stolen, lost, or misplaced property.

I HEREBY AGREE TO BE RESPONSIBLE FOR MY OWN WELFARE AND PROPERTIES AND ACCEPT ANY AND ALL RISKS OF DELAY, UNANTICIPATED EVENTS, INCONVENIENCE, ILLNESS, INJURY, EMOTIONAL TRAUMA OR DEATH.

I acknowledge that participation in Wonders of Mexico´s tours is based upon my execution of this Liability Waiver. I hereby RELEASE AND DISCHARGE WONDERS OF MEXICO FROM AND AGAINST ANY AND ALL LIABILITY ARISING FROM MY PARTICIPATION IN THE TOUR. I agree that this release shall be legally binding upon me personally, all members of my family, and all minors traveling with me, my and their heirs, successors, assigns, and legal representatives, it is my attention to fully assume all the risks associated with this trip and release  Wonders Of Mexico from any and all liabilities to the maximum extent of the law.

Contact Us

To contact the Company: Calle 42 #535D por 69 y 71, centro, Mérida, Yucatán, México +52 9995115819, info@wondersofmx.com